Mortgage Privacy Policy
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Last Updated: 1st October 2025
Your privacy matters to us. At Bridgepoint Lending, we are committed to protecting the information you share and being transparent about how we collect, use, and store your data.
Information We Collect
We collect two general categories of information:
a. Personally Identifiable Information (PII)
This is information that can directly identify you, such as:
Name
Email address
Postal address
Phone number
Social security number / tax ID (or equivalent in your country)
Income, employment, financial and credit details
Property and loan application information
b. Non-Personally Identifiable Information
This is data that does not single you out, such as:
IP address
Browser type / version
Device type and operating system
Pages visited, referral URLs, time stamps
Cookies, pixel tracking, analytics data
How We Use Your Information
We use your data for the following purposes:
To process your mortgage or loan applications
To evaluate eligibility, underwriting, and verify your information
To communicate with you (emails, phone calls, status updates)
To offer you relevant products or services (with your consent where required)
To operate, improve, and maintain our website and services
To conduct analytics and measure site usage
To enforce our terms, prevent fraud, and maintain security
To comply with legal, regulatory, or governmental requests
Sharing & Disclosure
We may share your information under these circumstances:
Service Providers / Vendors: Entities that help us operate (e.g. IT, hosting, credit reporting agencies, document processors)
Affiliates & Partners: With your consent or as needed in connection with loan processing
Legal / Regulatory: When required by law, court order, or to comply with government requests
Business Transfers: In connection with a merger, acquisition, or sale of business assets
Fraud or Safety: To prevent fraud, investigate misuse, or protect rights/networks
We do not sell your personal information to third parties for marketing (unless you opt in or as required by law).
Cookies & Tracking Technologies
We use cookies, pixels, tags, and similar tools to:
Enable site functionality
Remember your preferences
Analyze traffic, usage patterns, and performance
Deliver personalized content or marketing (where permitted)
You can control and disable cookies via your browser settings, but that may affect how our site functions for you.
Data Security
We employ administrative, technical, and physical measures to protect your data, including:
Secure server infrastructure
Encryption in transit (SSL / TLS)
Access controls and role-based permissions
Internal audits and security assessments
Data retention policies: We retain personal data only as long as necessary for legitimate business purposes or legal compliance
While we strive to protect your information, no system is 100% secure. We cannot guarantee absolute security.
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Your Rights
Depending on your location and local laws, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion (the “right to be forgotten”)
Object to or restrict processing
Withdraw consent (where processing is based on consent)
Receive a portable copy of your data
Opt out of marketing communications
To exercise any of these rights, contact us at [privacy@yourdomain.com] or via our contact form. We may ask you to verify identity before processing requests.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.
Changes to This Policy
We may update this policy at any time. When we do, we will revise the “Last Updated” date, and—where required by law—we will notify you of material changes.
Contact Us
If you have questions or concerns about this policy or how your information is being handled, contact:
MSJ Mortgage / Bridgepoint Lending
Email: [privacy@yourdomain.com]
Address: [Your business address]
Phone: [Your phone number]